Customer Service

Hire top talent for customer service that…

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Answers Inquiries Resolves Complaints Provides Support Troubleshoots Issues Manages Calls Gathers Feedback

Smoother Rotating Words

Answers Inquiries Resolves Complaints Provides Support Troubleshoots Issues Manages Calls Gathers Feedback

Strategic positions you can hire

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Fast

Start with your talent in 1-3 weeks.

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Flexible

Never worry about a bad hire again. Our contracts are flexible and month-to-month.

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Dependable

The best talent longevity in the industry. Never worry about retention again.

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Dedicated

Fully dedicated, full time talent.

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Fully Supported

HR, payroll, compliance. We've got it covered for you.

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Elite

Hire valedictorians from all around the world.

some of our experts

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Cristine Aurelio

Cristine A.

Customer Service Representative

6 Years of Experience

Megumi Baldomero

Megumi B.

Customer Service Representative

6 Years of Experience

Ryan Origines

Ryan O.

Customer Service Representative

12 Years of Experience

Frequently Asked Questions

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How do you ensure the quality of your hires? +
We take pride in our rigorous, 5-step hiring process, designed to ensure only top-tier talent reaches our clients. With a meticulous screening and assessment system, we maintain a selective 3% acceptance rate. Before candidates reach the interview stage with clients, they undergo a comprehensive evaluation that leaves no stone unturned. Our commitment guarantees that you receive exceptional professionals equipped with the skills, experience, and dedication to propel your business forward.
Can I hire remote workers on a part-time basis? +
Yes, absolutely! We offer the flexibility to hire remote workers on a part-time basis. Our minimum requirement is 20 hours per week.
Can I hire remote workers from specific countries or time zones? +
We value diversity and inclusivity at Kajae. While we prioritize skill sets and qualifications, we understand that language preferences and time zone compatibility can be important factors in certain situations. Clients can request remote workers from certain countries or timezones to accommodate their business needs. However, we want to emphasize that our hiring process is inclusive and does not condone any form of discrimination or racism. Our goal is to find the right talent for your requirements, while upholding our values of fairness, respect, and equal opportunity.
Are remote workers proficient in English or other languages? +
Yes, all our remote workers are proficient in English, both spoken and written. As we come from different countries and continents, everyone on our team is bilingual. This linguistic diversity allows us to accommodate clients who may require support in other languages as well. So, rest assured that we can cater to your language needs, providing a versatile workforce with a deep understanding of different cultures and languages.
How can I get started?+
Getting started with us is a breeze! Simply reach out to us through the website form, and we'll guide you through the process. First, we'll schedule an alignment call with our director of client fit to understand your specific needs. Next, our dedicated recruitment team will embark on our thorough 5-step screening process to find the perfect candidate for you. Once we're confident about someone who fits your requirements, we'll arrange for you to speak with them. After the decision is made and the candidate accepts the offer, our team will handle the seamless onboarding and training process. Before you know it, your new team member will be ready to hit the ground running!